Return and Refund Policy

Return & Refund Policy

At Animwear.in, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help. Please read this Return & Refund Policy carefully before requesting a return, exchange, or refund.

1. Return Eligibility

To be eligible for a return, your item must meet all of the following conditions:

  • A return request is submitted within 2 days of receiving your order.

  • The item is unused, unworn, unwashed, and in its original condition.

  • All original tags, labels, and packaging are intact.

  • You provide proof of purchase, such as your order number or receipt.

We reserve the right to decline returns that do not meet these eligibility requirements.

2. Return Timeframe

You must notify us of your return request within 2 days of receiving your order.

Requests received after this period may not be eligible for return unless required by applicable law.

To initiate a return, please contact us at:

Email: SS2908402@GMAIL.COM

Please include:

  • Your order number

  • Your full name

  • A brief description of the issue

  • Clear photographs (if the item is damaged, defective, or incorrect)

3. Damaged, Defective, or Incorrect Products

If you receive:

  • A damaged product

  • A defective product

  • An incorrect item

  • An item with a manufacturing defect

please notify us within 48 HOURS of delivery.

Your email should include:

  • Order number

  • Photographs of the product

  • Photographs of the packaging

  • A description of the issue

Once verified, we may offer one of the following at our discretion:

  • A replacement product

  • An exchange

  • A full refund

  • Store credit (where applicable)

4. Refund Process

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If your return is approved:

  • Your refund will be processed using the original payment method.

  • Refunds are generally initiated within 4 days** after approval.**

  • Your bank, payment provider, or card issuer may take additional time to reflect the refund in your account.

Shipping charges, gift wrapping fees, and other non-refundable service charges (if any) are generally not refundable unless the return is due to our error or a defective product.

5. Exchange Policy

We offer exchanges for eligible products when:

  • The wrong size was received due to our error.

  • The wrong product was shipped.

  • The product arrived damaged or defective.

Exchanges are subject to product availability.

If the requested replacement is unavailable, we may offer:

  • A refund

  • Store credit

  • An alternative product of similar value

6. Non-Returnable Items

The following items are generally not eligible for return or refund unless they arrive damaged, defective, or incorrect:

  • Customized products

  • Personalized products

  • Print-on-demand products made specifically for your order

  • Gift cards

  • Downloadable digital products

  • Items marked as "Final Sale" or "Non-Returnable"

  • Products damaged due to misuse, improper washing, or normal wear and tear

7. Return Shipping Costs

If the return is due to:

Our Error

Examples include:

  • Wrong item shipped

  • Manufacturing defect

  • Damaged product

  • Incorrect size sent by us

We will bear the reasonable return shipping cost or provide return shipping instructions, where applicable.

Customer Preference

Examples include:

  • Ordered the wrong size

  • Changed your mind

  • No longer want the item

The customer is responsible for the return shipping costs unless otherwise stated.

Original shipping charges are generally non-refundable.

8. Return Inspection

All returned products are inspected upon receipt.

We reserve the right to refuse refunds or exchanges if the returned item:

  • Has been worn or used.

  • Has been washed.

  • Is missing original packaging or tags.

  • Shows signs of damage caused after delivery.

  • Does not meet the eligibility requirements outlined in this policy.

9. Cancellation of Orders

Orders may be cancelled before they are processed for production or shipment.

Once an order has entered production or has been shipped, cancellation may not be possible.

Please contact us as soon as possible if you need to request a cancellation.

10. How to Request a Return

To request a return, please email:

Email: SS2908402@GMAIL.COM

Please include:

  • Order number

  • Full name

  • Contact number

  • Reason for return

  • Supporting photographs (if applicable)

Our customer support team will review your request and provide further instructions.

11. Contact Us

If you have any questions about this Return & Refund Policy, please contact us:

Business Name: Animwear.in

Website: www.animwear.in

Email: SS2908402@GMAIL.COM

We value your trust and appreciate your business. Our goal is to make every shopping experience with Animwear.in simple, transparent, and enjoyable. If you ever encounter an issue with your order, our team will work with you to find a fair and timely resolution.