Terms of service

Terms of Service

Effective Date: [DATE]

Welcome to [SELLTOWER]. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that:

You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into legally binding agreements under the laws of India.
All information provided by you is accurate, complete, and current.

2. Account Terms

If you create an account with [SELLTOWER], you agree to:

Provide accurate and complete registration information.
Maintain the confidentiality of your account credentials.
Accept responsibility for all activities carried out through your account.
Notify us immediately if you suspect unauthorized access or misuse of your account.

We reserve the right to suspend or terminate any account that violates these Terms or is involved in fraudulent, unlawful, or abusive activities.

3. Product Descriptions

We make every reasonable effort to ensure that product descriptions, images, specifications, and prices are accurate.

However:

Product colors may vary depending on your screen settings.
Minor differences in appearance, size, or packaging may occur.
Product availability is subject to stock.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

4. Pricing and Payment

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
Prices are subject to change without prior notice.
Applicable taxes and shipping charges will be calculated during checkout.
Payment must be successfully completed before an order is processed.
We use secure third-party payment gateways to process transactions.

If a pricing or technical error results in an incorrect order, we reserve the right to cancel the order and issue a full refund where applicable.

5. Order Acceptance

Your order constitutes an offer to purchase products from [SELLTOWER].

We reserve the right to:

Accept or reject any order.
Cancel orders due to stock unavailability.
Cancel orders containing pricing or technical errors.
Refuse orders suspected of fraud or unauthorized transactions.
Limit quantities purchased per customer.

If an order is cancelled after payment has been received, the applicable refund will be processed using the original payment method.

6. Shipping and Delivery

We aim to dispatch orders promptly after payment confirmation.

Estimated delivery times are provided for convenience only and may vary due to factors beyond our reasonable control, including:

Courier delays
Weather conditions
Public holidays
Government restrictions
Natural disasters
Remote delivery locations

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or failed deliveries resulting from incorrect addresses provided by customers.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

General return conditions include:

Return requests must be submitted within [4 DAYS] of receiving the product.
Products must be unused, unworn, unwashed, and returned in their original packaging with all tags intact.
Certain products may not be eligible for return due to hygiene, customization, clearance, or other reasons mentioned on the product page.

Once the returned item is received and inspected, eligible refunds will be processed to the original payment method within a reasonable period.

8. Intellectual Property

All content available on this website, including but not limited to:

Logos
Brand names
Product images
Graphics
Text
Videos
Website design
Icons

is the exclusive property of [SELLTOWER] and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or commercially exploited without prior written permission.

9. Prohibited Uses

You agree not to:

Violate any applicable law or regulation.
Provide false or misleading information.
Attempt unauthorized access to our systems.
Upload malware, viruses, or harmful code.
Interfere with website functionality or security.
Infringe intellectual property rights.
Engage in fraudulent or deceptive activities.
Use automated software, bots, or scraping tools without authorization.

Violation of these Terms may result in suspension or permanent termination of access to our website.

10. Limitation of Liability

To the maximum extent permitted by applicable law, [SELLTOWER], its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use or inability to use the website.
Product availability or delays.
Website interruptions.
Errors or inaccuracies.
Third-party services.
Loss of profits, business opportunities, goodwill, or data.

Our total liability shall not exceed the amount paid by you for the specific order giving rise to the claim, except where otherwise required by law.

Nothing in these Terms limits any statutory consumer rights available under applicable Indian law.

11. Third-Party Services

Our website may use or link to third-party services including payment gateways, shipping providers, analytics tools, and marketing platforms.

We are not responsible for the content, privacy practices, or policies of these third-party services.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

13. Force Majeure

We shall not be liable for any delay or failure in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, government actions, internet failures, transportation disruptions, or other force majeure events.

14. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in [CITY, STATE], India, unless otherwise required by applicable law.

15. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Updated versions will be published on this page with a revised Effective Date. Your continued use of the website after any changes constitutes your acceptance of the updated Terms.